Integration of SHA/SHIF payments with e-Citizen and justification for convenience fee

Question

I would like the Cabinet Secretary to tell this House if the payments to Social Health Authority (SHA) or Social Health Insurance Fund (SHIF) are also going to be integrated with e-Citizen, now that we have moved from the NHIF to SHA or SHIF, or is there going to be a different platform for payments? Secondly, could the Cabinet Secretary explain to this House the justification for the convenience fee, which essentially is being charged when paying for a service? For instance, what is the justification for the convenience fee when you are remitting your monthly premiums for the NHIF?